Public Nectar
AI-powered sales call analyzer that transforms remote team performance tracking with automated transcription, coaching insights, and real-time analytics.
Project Type
AI Integration
Timeline
8 weeks
Industry
SaaS / Sales Tech
Budget
$15,000
The Challenge
Public Nectar, a UK-based SaaS company, needed to scale their sales coaching for a distributed team of 30+ remote sales reps. Managers were spending 15+ hours per week manually reviewing call recordings, and reps weren't getting timely feedback on their performance.
They needed an AI solution that could automatically transcribe calls, identify coaching opportunities, track key metrics, and provide actionable insights—all while integrating seamlessly with their existing CRM and call recording tools.
The Solution
AI-Powered Transcription
Automatic transcription of all sales calls with speaker identification, sentiment analysis, and keyword tracking using OpenAI Whisper and GPT-4.
Performance Analytics Dashboard
Real-time metrics on talk-to-listen ratio, objection handling, closing techniques, and conversation flow with visual analytics and trend tracking.
Automated Coaching Insights
AI-generated coaching recommendations based on best practices, highlighting specific moments in calls where reps excelled or need improvement.
CRM Integration
Seamless integration with HubSpot to automatically log call summaries, action items, and follow-up tasks directly into deal records.
Results
87%
Reduction in manager time spent on call reviews
+34%
Increase in team close rate within 90 days
2,500+
Calls analyzed and transcribed monthly
"Stephen built us a game-changing AI system. Our sales managers now spend their time coaching instead of listening to recordings, and our reps get instant feedback. The ROI was immediate—we saw a 34% increase in close rates within the first quarter. This is the future of sales coaching."
— Marcus Chen, VP of Sales, Public Nectar